Estimated reading time: 4 minute(s)
Some customers of some banks have decried the unfavorable operations of banks, saying they are not client-friendly.
The customers who spoke with PLATFORM TIMES on Wednesday, expressed that the alarming charges of the banks do not encourage savings.
Agbato Ayodamola who owned an account with Access bank said generally, banking in Nigeria is not a smooth process.
“Sometimes, the money deducted per transactions devalues money in the account. Online banking on the other hand can not fully be trusted because when you need it the most, there may not be network.”
Another customer who has an account with Guaranty Trust Bank(GTB), Oyewole Gideon, stated that the bank network was very poor, adding that he was sometimes denied access to his money.
“In terms of charges, GTB wants to kill me, they charge me for everything even for buying of airtime they charge. They also charge me for receiving money into my account. They are showing me hell on charges.”
Ekundayo Rhodah, a customer with First bank and Zenith bank reveals that First Bank is not friendly with their charges.
Rhodah also stated that there is nothing special about our banking system in Nigeria.
Jimoh Wasiu, a current serving Youth Corp member who has account with Access bank mentioned that the bank was not fair with their operations considering the hiding charges on transactions.
Estimated reading time: 1 minute(s)
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