Hackers have breached the database of Zenith Bank, gaining unauthorised access to limited customer information, including email addresses and phone numbers.
The bank disclosed the cyberattack in a notice sent to customers on Tuesday, assuring them that its core banking operations and digital channels remained secure and fully functional despite the incident.
According to the lender, the breach forms part of a wider global cyberattack targeting organisations across different sectors.
Zenith Bank, however, stressed that the attackers did not compromise customers’ banking credentials or disrupt its services.
“The hackers accessed limited customer information, including email addresses and phone numbers, during a cyberattack that forms part of a broader global attack on organisations across different sectors,” the bank said.
It added that upon detecting the breach, it immediately activated its incident response protocols and other cybersecurity measures to contain the attack while investigations continue.
The bank advised customers to be alert to possible phishing attempts, warning them against sharing sensitive banking information with anyone.
“As a precaution, we encourage our customers to remain vigilant against phishing emails, text messages or phone calls, and to never disclose their password, PIN, One-Time Password (OTP), or other security credentials to anyone,” the statement read.
Zenith Bank reaffirmed its commitment to protecting customers’ data and thanked them for their continued confidence, noting that efforts to determine the full scope of the breach were ongoing.
The latest incident adds to growing concerns over cyber threats targeting Nigeria’s financial sector.
In August 2024, Guaranty Trust Bank reported an attempted cyberattack on its website domain, although it said customers’ data was not compromised.
The breach also comes months after the Central Bank of Nigeria warned Nigerians about cybercriminals circulating fraudulent emails and messages falsely claiming to originate from the apex bank.
The CBN had cautioned that the fake communications were designed to trick recipients into clicking malicious links or divulging personal information while spreading false claims about the bank’s leadership, licensing activities and policy decisions.
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